5500 EFAST Filing Help
Procedure for Obtaining Signing Credentials
For the first year filing under EFAST2, signers must register for filing credentials at the DOL website. Below are instructions regarding how to obtain filing credentials with the DOL. Please note all steps must be completed in order for you to be able to sign the Form 5500.
Once this process is complete, you can continue to use the User ID and PIN provided by the DOL in future years. If a different person signs the 5500 filing in a future year, that person will need to register with the DOL for signing credentials at that time.
If you have already completed these steps, you may proceed to the next section which instructs you how to file once our office has completed your Form 5500.
If you have misplaced your DOL signing credentials, please follow the steps as outlined below:
For the first year filing under EFAST2, signers must register for filing credentials at the DOL website. Below are instructions regarding how to obtain filing credentials with the DOL. Please note all steps must be completed in order for you to be able to sign the Form 5500.
Once this process is complete, you can continue to use the User ID and PIN provided by the DOL in future years. If a different person signs the 5500 filing in a future year, that person will need to register with the DOL for signing credentials at that time.
If you have already completed these steps, you may proceed to the next section which instructs you how to file once our office has completed your Form 5500.
- Browse to http://www.efast.dol.gov/ and click the Register button.
- You will be asked to read and sign a privacy statement.
- Complete all required Profile Information. Select “filing signer” as your user type.
- Once your profile information is complete, you will be asked to select a challenge question and answer. This is required and will be used to obtain your User ID and PIN in a future step.
- Check your e-mail and click on the link provided in the e-mail. If you did not receive an email, check your Spam or Junk folder.
- Answer the challenge question. You will then be asked to sign a PIN Agreement whereby you will agree not to share the PIN assigned to you, and also a more detailed Signature Agreement. Once you are provided your User ID and PIN, we strongly suggest printing this page for your records.
- The last step is to create a password that will be assigned to the User ID and PIN that you were just provided. We again strongly suggest making note of the password that you choose for your records. The password can be used with your User ID to obtain you PIN and/or to log in to the DOL website in the future to change any profile information if necessary.
If you have misplaced your DOL signing credentials, please follow the steps as outlined below:
- Click on the following link or copy it into your Internet browser to access the Department of Labor’s (DOL’s) website: https://www.efast.dol.gov/portal/app/login
- In order to obtain your User ID, click the ‘Forgot User ID’ button enter the email address that you provided during registration. You will need to provide the answer to your challenge question to view your User ID. You should keep a record of your User ID.
- From there you will need your password – Go to the same ‘Login’ screen listed above or if you can click the ‘Login’ link on the left menu, select the ‘Forgot Password’ button. To use the ‘Forgot Password’ option, you must enter a valid User ID or registered email address. You will also be prompted to enter the answer to your challenge question. If done successfully, you will be allowed to create a new password.
- Once you have your User ID and Password, you should log in to obtain your four-digit PIN. Go to the same ‘Login’ screen listed above or if you can click the ‘Login’ link on the left menu, and enter both the User ID and new password and click the ‘Login’ button. Click the ‘User Profile’ link on the left menu and you should be able to view your four-digit PIN. Write down or save your User ID and four-digit PIN. You will need both of those to file your current and future Form 5500’s.
- If you cannot log in to the DOL’s website to obtain your signing credentials from the above instructions, you should call the EFAST2 Help Desk at 1-866-GO-EFAST (1-866-463-3278).